The Corken Steel Products Company D/B/A Midwest Factory Assurance (hereinafter "MFA") and (hereinafter "Purchaser") hereby enter into this Agreement this date , for the purpose of providing extended warranty protection with respect to certain MFA HVAC products specifically identified in this Agreement.
CONTRACTOR INFORMATION
Name:
Address:
City: State: Zip:
Phone:
Email:
PURCHASER INFORMATION
Name:
Address:
City: State: Zip:
Phone:
Email:
EQUIPMENT
Brand: Model No.:
Serial No.: Equipment Type:
Brand: Model No.:
Serial No.: Equipment Type:
Brand: Model No.:
Serial No.: Equipment Type:
Brand: Model No.:
Serial No.: Equipment Type:
Brand: Model No.:
Serial No.: Equipment Type:
Brand: Model No.:
Serial No.: Equipment Type:
LABOR PLANS
Contractor: check all applicable plan(s) below.
Air Conditioner
Heat Pump
Furnace
Air Handler
Coil
MANUFACTURER WARRANTY REGISTRATION
Manufacturer Warranty Registration Number:
All products must be registered with the manufacturer prior to registering for Extended Warranty.
Equipment Installation Date:
The Equipment outlined above as covered by this Agreement was installed on this date.
All Parts covered under this Agreement must be purchased by Contractor, or another registered service Contractor designated by MFA, from MFA. Contractor has the obligation to provide the labor covered by this Agreement from the Installation Date to one (1) year after the Installation Date.
* These are required fields to be completed in typeface (not handwriting). If the field does not apply to this Agreement, it must be marked "none" or "n/a." Agreement will not be effective until all fields indicated are completed, payment is received by Corken from Contractor, and Purchaser receives an activation notification from Corken.
This Agreement is effective as of the Installation Date of the equipment listed above. Purchaser must activate their ten (10) year manufacturer's warranty on all equipment listed above as being covered under this Agreement by completing the registration requirement of said equipment directly with the manufacturer. Failure of Purchaser to activate ten (10) year warranty on any of the equipment listed above shall result in that equipment not having a parts warranty between the time period of five (5) years and ten (10) years from Installation Date. MFA will have no obligation to provide Purchaser with any parts warranty between the time of expiration of any applicable manufacturer's warranty and ten (10) years from Installation Date.
In consideration of the mutual covenants and agreements contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, MFA and Purchaser agree to be bound by the following terms and conditions.
TERMS & CONDITIONS
- WHAT IS COVERED: In consideration of payment of Agreement price, this Agreement provides for either the repair or replacement of the covered product(s) as described subject to the terms and conditions below. This Agreement does not cover repair or replacement of the product for any of the causes or provide coverage for any losses excluded in this Agreement. The coverage of this Agreement is limited to the labor to replace the below items unless the Parts Extended Warranty for years eleven (11) and twelve (12) has been purchased.
- Air Conditioner – Compressor; Capacitor; Contactor; Drier; Start/Assist; Service Valve; Circuit Board; Spring; Crank Heater; Cond Coil; Leak – Restriction; Header/Dist./Manifold; TXV; Motor (Cond Fan/Blower); Module/ECM; Capacitor; Fan Blade; Motor Mount; Control Board; Thermostat supplied by Air Conditioner manufacturer at time of purchase.
- Heat Pump – Compressor; Capacitor; Accumulator; Contactor; Drier; Service Valve; Reversing Valve; Circuit Board; Spring; Crank Heater; Cond Coil; Leak – Restriction; Header/Dist./Manifold; TXV; Motor (Cond Fan); Module/ECM; Capacitor; Fan Blade; Motor Mount; Control Board; Thermostat supplied by Heat Pump manufacturer at time of purchase.
- Furnace – Heat Exchanger; Burner; Comb/Vent Blower; Gas Valve; Igniter/Electrode; Nozzle; Orifice; Pilot/Flame Sensor/Rod; Blower; Wheel; Motor Mount; Blower Assembly; Motor (Blower); Module/ECM; Capacitor; Blower Wheel; Motor Mount; Control Board; Thermostat supplied by Furnace manufacturer at time of purchase.
- Air Handler – Orifice; Blower; Wheel; Motor Mount; Blower Assembly; Motor (Cond Fan/Blower); Module/ECM; Capacitor; Blower Wheel; Motor Mount; Control Board; Evaporator Coil; Leak – Restriction; Header/Dist./Manifold; Drier; Drain Pan – Primary Only; TXV Expansion; Thermostat supplied by Air Handler manufacturer at time of purchase.
- Coil – Evaporator Coil; Leak – Restriction; Header/Dist./Manifold; Drier; Drain Pan – Primary Only; TXV Expansion.
- Maintenance Requirement: Purchaser must maintain the equipment in accordance with the service requirements set forth by the manufacturer. Evidence of proper service, when required by Corken, must be submitted in the event of a claim. Failure to maintain the product in accordance with the manufacturer's instructions may result in denial of coverage. MFA will not be responsible for damage or repairs resulting from lack of periodic maintenance, misapplication, faulty installation, abuse or misuse, improper servicing, unauthorized alteration, or improper operation.
- Claim Submission: Upon inspection and diagnosis, if the failure is covered by this Agreement, the Contractor should repair the failure and proceed per the program guidelines and submit the claim. Purchaser must sign all service invoices upon completion of the repair.
- Hours of Service: Repair service and service calls will be made during normal working hours of the service Contractor. MFA does not cover overtime rates.
- Terms: This Agreement must be purchased within sixty (60) days of Equipment Purchase. The product manufacturer has responsibility for replacement or repair of covered parts during the manufacturer's warranty period. The Contractor has responsibility for labor during the Contractor's Labor Warranty. This Agreement only provides coverage after the manufacturer and Contractor warranties have expired.
- Limit of Liability: The total amount MFA will pay for repairs shall not exceed the purchase price of the product less taxes, or MFA's limit of liability table, whichever is less. If MFA makes payments equal in aggregate to the product Purchase Price, or replaces the product with a new, rebuilt or refurbished product of equal or similar features and functionality, MFA will have no further obligations under this Agreement.
- Service Request: If the equipment fails to work, please contact the registered servicing Contractor noted on this Agreement. MFA reserves the right to designate another registered servicing Contractor.
- Purchaser Records: Purchaser may be required to provide proof of purchase as a condition for receiving service. Purchaser's original purchase receipt and this Agreement should be kept in a safe place.
- Payment Required: If MFA does not receive payment from Contractor for this Agreement, MFA shall not be obligated to provide any coverage. This Agreement will not be effective until all fields indicated are completed, payment is received by MFA from Contractor, and Purchaser receives an activation notification from MFA.
- Information regarding the original install date must be correct. Inaccurate information regarding install date may result in ineligibility for coverage. MFA reserves the right to inspect the product at any time to determine eligibility.
- The product to be covered has a specific make, model, and serial number designated at time of manufacture. It is Purchaser's responsibility to verify the exact information. If at time of claim the make, model, and serial number(s) do not match the information contained in this Agreement, coverage may be declined.
- MFA will not be responsible for failure to operate due to voltage conditions, blown fuses, open circuit breakers, or other damage due to inadequacy or interruption of electrical service.
- MFA will not be responsible for loss, damage, repairs, or maintenance required as a result of water, hail, theft, earthquake, riot, winds, fire, lightning, accidents, corrosive atmosphere, or other conditions beyond the control of MFA.
- MFA will not be responsible for services made mandatory by change in federal, state, or local regulations.
- MFA will not be responsible for the finishing of cabinet parts, bases, mountings, decorations, trim, remote condensate pumps and electrical service or drains external to the covered equipment.
- MFA will not be responsible for additional or unusual utility bills incurred due to any malfunction or defect in the equipment covered by this Agreement.
- MFA will not be responsible for any expenses incurred by the Purchaser for parts and labor which were not provided by the Contractor registered on this Agreement or another Contractor registered with MFA.
- MFA will not be responsible for any expenses incurred by the Contractor due to inaccessibility of the equipment covered by this Agreement.
- LIMITATION OF LIABILITY AND REMEDIES: TO THE EXTENT PERMITTED BY APPLICABLE LAW, CONSEQUENTIAL DAMAGES FOR INJURY TO THE PERSON OR DAMAGE TO PROPERTY ARE EXCLUDED AND MFA SHALL NOT BE LIABLE TO CONTRACTOR, PURCHASER, ANY OTHER MFA AUTHORIZED CONTRACTOR, OR ANY OTHER PARTY FOR SUCH DAMAGES THAT WOULD OTHERWISE FLOW FROM BREACH OF THIS AGREEMENT.
- Loose nuts, bolts, wires, and insulation are not covered. Noise, vibrations, and adjustments are not covered. Fuses external to the equipment are not covered. Repairs because of installation error are not covered. Repairs resulting from a lack of proper maintenance are not covered. Normal, periodic, or preventative maintenance service is not covered. Equipment not meeting specifications set by the manufacturer and the Air Conditioning and Refrigeration Institute is not covered.
- This Agreement only covers equipment less than or equal to five (5) tons installed in a single-family dwelling/condominium occupied by one (1) family and where business is not conducted.
- Coverage is limited to the equipment itself and does not cover ductwork, field piping, etc.
- Capacitors and contactor replaced during maintenance calls are not covered and are not considered a covered claim.
- THE FOLLOWING IS NOT COVERED: Any equipment located outside the United States; equipment sold without a manufacturer's warranty; refurbished products; repair or replacement from theft, operator negligence, misuse, abuse, improper electrical/power supply, spikes and surges, incorrect wiring, field installed wiring, natural disasters; unauthorized repairs; cosmetic damage; lack of manufacturer specified maintenance; improper equipment modifications; vandalism; animal or insect infestation; rust, dust, corrosion; all pre-existing conditions prior to the effective date; improper storage or ventilation; product(s) with removed or altered serial number; intermittent issues; thermostats not supplied by Equipment manufacturer at time of purchase; clogged drain line; thermostat calibration/software updates; filters, duct work, vents, external fuses, external line sets, belts, connectors, piping; refrigerant disposal fees; failures due to incorrect refrigerants or improperly matched equipment; Dirty Sock Syndrome or odors; field installed accessories (float switch, secondary drain pan, start kit, surge protector, condensate pump, wireless accessories, etc.); refrigerant used during diagnostic leak checks or for temporary cooling/heating.
- Non-Renewable. This Agreement is not renewable.
- Non-Transferable. This Agreement is not transferable to subsequent owners of the equipment. This Agreement is valid only for Purchaser during the time period Purchaser is the owner of the equipment.
- Non-Refundable. This Agreement is nonrefundable. No refund will be given for any portion of the amount paid for this Contract.
- Insured Agreement: This is not an insurance policy. However, MFA is maintained by a performance bond to insure MFA's performance under this Agreement. In the event MFA ceases to operate, becomes bankrupt, or fails to pay any claim within sixty (60) days, Purchaser is entitled to make a direct claim against the insurer: Platte River Insurance Company, 1600 Aspen Commons, Suite 300, Middleton, Wisconsin, 800-475-4450.
- Subrogation: In the event that coverage is provided under this Agreement, MFA shall be subrogated to all the rights Purchaser has to recover against any person or organization arising out of any defect which is the subject of a voluntary or mandatory recall campaign, or any order, judgment, consent decree, or other settlement. All amounts recovered by Purchaser for which Purchaser has received benefits under this Agreement shall belong to and be paid to MFA, up to the amount of benefits paid. MFA shall recover only the excess after Purchaser is fully compensated for Purchaser's loss.
- Entire Contract: This Agreement constitutes the entire agreement and understanding among the parties and supersedes any prior written or oral agreements respecting the subject matter hereof. This Agreement may be amended or modified only in writing, signed by both Parties.
- Special State Disclosures: Any provision within this Agreement which conflicts with the laws of the state where Purchaser lives shall automatically be modified in conformity with applicable state laws and regulations.
INDIANA only: Purchaser's proof of payment to the issuing Contractor for this Agreement shall be considered proof of payment to the insurance company who guarantees MFA's obligation to Purchaser. This Agreement is not insurance and is not subject to Indiana insurance law.
MFA AUTHORIZATION
After Contractor submission, MFA will review and countersign this Agreement on behalf of The Corken Steel Products Company D/B/A Midwest Factory Assurance.
CONTRACTOR SIGNATURE
By signing below, Contractor agrees to all terms and conditions of this Agreement and certifies that all information provided above is accurate.